Refund Policy

Last Updated: December 2025

We want you to be completely satisfied with your AI Policy Pack purchase. This Refund Policy explains when and how you can request a refund for our digital products.

1. Our Guarantee

14-Day Money-Back Guarantee: If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your purchase date.

2. Eligibility for Refund

To be eligible for a refund:

  • Request must be made within 14 days of original purchase
  • Request must include your order number or purchase email
  • Only one refund per customer

3. How to Request a Refund

Email us at: support@aipolicypack.com

Include:

  • Your order number (from your confirmation email)
  • The email address used for purchase
  • Brief reason for the refund (optional)

4. Refund Process

  • Review: Within 2 business days
  • Processing: 3-5 business days
  • Credit: Issued to your original payment method
  • Bank Processing: Additional 5-10 business days

5. Non-Refundable Situations

  • Request made after 14 days
  • Previous refund granted for same product
  • Evidence of abuse
  • Chargebacks filed without contacting us first

6. Upgrades

Want to upgrade? Contact us and we'll apply your original purchase as credit toward the higher tier.

7. Contact Us

Email: support@aipolicypack.com
Response Time: 24-48 business hours

© 2026 AI Policy Pack / MD Commerce. All rights reserved.

Talk with Us